Shanghai DongMeng Road&Bridge Machinery Co.,Ltd. takes the quality of service as the quality of products, seeking for considerate, convenient, timely and better serives during the pre-sales, mid-sales, and after-sales.
Pre-sales:
1. Based on customer's requirement we select equipment type in the principle of "Maximum capacity is reached with minimum investment."
2. Provide the most reasonable program and give detailed illustration till customer satisfies.
3. Technical engineer is sent to scene for layout for customer without charge.
4. Detailed equipment list, equipment layout, construction bases layout, equipment installation drawing and technical data as well.
Mid-sales:
1. Based on the scene disign whole equipment layou, construction bases layou, equipment installation drawings and orher technical data.
2. When customer is making basic construction the company organizes production according to contract.
3. Inspection before delivery, delivery organization and customer take-over.
After-sales:
1. Compay sends technical engineer to scene for instruction, installation and debug without charge.
2. On-spot training is given for customer operator after installation and debug.
3. Irregular return visit to customer after normal production begins.
Service supervision:
Any dissatisfaction on service attitude, service skills, quality and morality of our technical staff please feel free to contact us by dialing 24 hours hot line: 0086-21-37566068
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